Welcome to Kenilworth Car Hire. These Terms of Service outline your use of our website, carhirekenilworth.co.uk, and our vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance provisions, fees, and your obligations regarding the rental. In case of any discrepancies between these Terms and the Rental Agreement, the latter will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Kenilworth, you must be at least 21 years old, although age restrictions may differ based on the vehicle type. You need a valid full driving licence that has been held for the duration stated in the Rental Agreement. Valid identification and proof of your current address are required, along with payment information and a security deposit. Additional requirements may be outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be made via our website, by phone, or directly at our Kenilworth branch. A deposit may be necessary to confirm your booking. Full payment and a security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment partners.
Vehicle Pickup and Drop-off
- Upon collecting your vehicle, you are required to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. It is important to return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and associated charges may apply. Ensure the vehicle is returned with the same fuel level as at pick-up; additional refueling costs will be incurred if the fuel level is lower. Late returns could result in extra fees, so please notify us as soon as possible if a delay is expected. You will be liable for any parking fines, traffic violations, or other charges that arise during your rental period, along with a corresponding administration fee.
Insurance and Liability Terms
- All rentals come with basic third-party insurance included. You will find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be available to limit your financial risk, and we encourage you to examine these closely. You remain liable for any damage or loss up to the insurance excess unless you opt for further coverage. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, irrespective of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice provided. For specific details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited Uses of Your Vehicle
- Use of the vehicle for any illegal activities is strictly prohibited. Engaging in racing, rallying, off-roading, or similar risky pursuits is not allowed. Transporting hazardous materials is forbidden. Sub-letting the vehicle or permitting unauthorized drivers is unacceptable. Operating the vehicle while under the influence of alcohol or drugs is prohibited. The vehicle must be used for its intended purpose only, and adherence to passenger and weight limits is required. Driving beyond agreed geographical boundaries without prior approval is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Kenilworth will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our maximum liability for any claims will not exceed the amount paid for the rental in the past year. This does not affect our liability for death or personal injury due to negligence or for fraudulent actions.
9. Applicable Law
These Terms are regulated by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the courts in this region.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Kenilworth Car Hire Services
Riverside Way, Kenilworth CV8 1BN, UK
Contact Number::
033 3210 0115